Privacy Policy

Effective Date: 25 June 2026

Hill Global Group ("Hill Global Group", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us.

1. Information We Collect

We may collect personal information that you voluntarily provide through our Trade Enquiry Form, including:

• Full Name
• Company Name
• Country
• Email Address
• Telephone Number
• Enquiry Type
• Commodity or Service of Interest
• Any information you include in your message

We may also collect limited technical information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access

This information is used solely to improve the performance and security of our website.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Communicate regarding potential business opportunities
• Evaluate supply and sourcing requests
• Facilitate discussions between buyers, suppliers, and strategic partners
• Improve our website and services
• Maintain website security

We do not sell or rent your personal information to third parties.

3. Legal Basis for Processing

We collect and process personal information:

• With your consent, when you submit an enquiry;
• Where necessary to respond to your request;
• To pursue legitimate business interests in facilitating international trade;
• To comply with applicable legal obligations.

4. Sharing Information

Your information will only be shared where necessary to facilitate legitimate trade opportunities or where required by law.

This may include sharing information with:

• Trusted suppliers
• Buyers
• Logistics providers
• Financial institutions
• Compliance specialists
• Professional advisers

Information is only shared where appropriate and for legitimate business purposes.

5. International Transfers

As Hill Global Group operates internationally, your information may be transferred between our affiliated companies and trusted business partners located in different countries.

We take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries;
• Develop legitimate business opportunities;
• Comply with legal and regulatory obligations;
• Maintain appropriate business records.

When information is no longer required, it is securely deleted or anonymised where appropriate.

8. Cookies

Our website may use cookies to improve functionality and analyse website usage.

Cookies help us understand how visitors interact with our website and improve the user experience.

You may disable cookies through your browser settings, although some website functionality may be affected.

9. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any third-party websites they visit.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your information where legally permissible;
• Withdraw consent where processing is based on consent;
• Object to certain processing activities.

Requests may be submitted using the contact details below.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Hill Global Group

Email: Contact Us Page
Business Hours: Monday – Friday, 08:00 – 17:00 (SAST)

By using this website, you acknowledge that you have read and understood this Privacy Policy.